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Commercial Intruder Alarm Systems

For an Intruder Alarm System to achieve and retain its SSAIB (or NSI) status it must be subject to a maintenance contract. This is a requirement for systems with police response.

A system installed to achieve such status (as often required by insurers) loses its status if it is not maintained in accordance with standards. A good excuse not to pay out in the event of a claim!

The problem is that some security companies use the need for maintenance to give themselves an unfair advantage with their charging and call-out structure. It is imperative that you are free to switch companies if you so desire. To combat this, some companies 'lock' the engineer code. This prevents the codes from being defaulted to factory settings to deny legitimate access to the system by others.

If a system which has been installed is not to the required standards for compliance, subsequent insistence on an alarm for insurance purposes could mean a new installation.

We offer a free survey and quotation without any obligation for commercial and domestic premises. Fully comprehensive maintenance is available for systems we install. Full terms and conditions and cost are provided with each quotation.


When comparing quotations it is wise to consider that a system that is thrown in using cheap equipment will initially cost less but has the potential to prove very costly over a period of time.

We take the time to properly install high quality reliable equipment so any on-going costs can be kept to a minimum while at the same time, allowing us to offer low cost fully comprehensive maintenance.

We don't tie our customers up with a long term contract in order to keep them, we simply rely on meeting our customers needs. They are free to judge us and go elsewhere if they are not satisfied.

We can provide:

Hardwired Systems (Grades 2, 2 X & 3)

Audible's Only Systems

Voice Communication Option

Central Station Monitoring Option

Redcare Monitoring Option

Redcare GSM Monitoring Option

Dualcom Monitoring Option

Freecom Dual Path Monitoring option (Grade 2)

Systems to DD423 for Police Response

Remote Re-set Facilities

Remote Access (Up load and down load for Data Retrieval, Diagnostics and Programming) Option

SSAIB Approval

Security Fog Machines


The need for an Intruder Alarm System to be installed and maintained by a registered installer is led by insurance companies who increasingly specify this as a condition of insurance. Until quite recently, this requirement tended to be for higher risk commercial premises with a large potential loss. It is also a requirement for systems with police response. However, there is an ever increasing trend towards specifying approved systems in virtually any situation. Even if there is no current requirement from your insurers, there might well be at a later date.

Insurers specify such systems in order to minimise their losses. Registered installers are regularly inspected and must show that they are installing and maintaining systems to the required standards. A system must be capable of showing a log of the recent history to prove its status at the time of any incident. The installation company must also carry hefty specialist insurance cover for liability and failure to perform. Before specifying the design of a system they must first carry out a risk assessment to ensure that any proposed system is fit for purpose.

Fully Comprehensive Maintenance (for smaller commercial systems we install)

NO CALL-OUT CHARGES (in normal working hours)

NO LABOUR CHARGES

NO CHARGE FOR REPLACEMENT PARTS

NO CHARGE FOR REPLACING BATTERIES

NO CHARGE FOR ANNUAL MAINTENANCE INSPECTION

Note: Wilful damage, other damage or damage caused by flooding etc. is not covered.

Every new system includes maintenance cover for the first year and the cost of renewal is given with the quotation for the installation of the system. When that cover is due to expire, customers are given the opportunity to renew their cover on an annual basis. The operation of such a scheme means that we can only use top quality reliable equipment, calls cost us money so we can't afford not to.

MAJOR CHANGES FOR INTRUDER ALARM STANDARDS - PD6662

October 2005 saw the introduction of PD6662 which is the intermediate UK version of European Standards for Intruder Alarms.

A registered alarm installer is now required to carry out a 'risk assessment' and decide on the appropriate grade of system.

Under PD6662, systems are 'graded'.

Grade 1

Non-professional or even DIY and would not normally meet the requirements of an insurance company.

Grade 2

Most domestic and lower risk commercial premises.

Grade 2 X is a variation of Grade 2 for systems that are not monitored or the monitoring does not comply with the requirements of Grade 2.

Grade 3

Higher risk commercial and high risk domestic.

Grade 4

Specialist risk such as banks etc.

Quite clearly, in many cases opinions to which grade of system is appropriate will differ. Grade 3 systems will cost substantially more than Grade 2. It is the insurer who carries the risk. Where an alarm is a requirement for insurance, the safest option is to ask your insurers for written confirmation that the grade specified is acceptable to avoid problems in the event of a claim. The requirement from insurers might vary so shop around.

The grading is based on the overall risk which includes the possible cost of a claim following a burglary and the likely ability of the type of intruder attracted to defeat the alarm system.

A non-graded or Grade 1 System carries a greater risk of defeat by an intruder and accordingly, the risk of probable higher insurance premiums in the event of a claim. Updating a system to a higher grade could involve the virtual replacement of system including possible rewiring.

BS 4737 is no longer acceptable for new installations but earlier systems should still be maintained to that standard.



WE OFFER A FREE  SITE VISIT FOR A SECURITY SURVEY AND ADVICE.

WE WILL PROVIDE YOU WITH A DETAILED SPECIFICATION AND QUOTATION WITHOUT ANY OBLIGATION WHATSOEVER.

Monitoring Domestic Wireless

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'It is not prudent to decide on price alone. Whereas it is not wise to pay too much,  it can prove disastrous to pay too little.'


We are committed to providing the most economically advantageous systems, particularly when due consideration is given to whole life cost.’

Serviceable Legacy Systems


Policed Intruder Alarm Systems - Police Requirements


In order for a system to provide Police Response there must be a current Unique Reference Number (URN) issued by the appropriate police force for the area. If the URN has been withdrawn it cannot be re-instated, a new URN would have to be applied for.

The police will only issue new URN’s for systems which are fully compliant with the latest versions of PD6662 and DD423 which means most legacy systems would need to be completely upgraded in order to qualify.


DO YOU HAVE AN ALARM SYSTEM INSTALLED?

IS IT BEING MAINTAINED BY A COMPANY REGISTERED WITH A UKAS ACCREDITED INSPECTORATE?

IF YOUR ALARM COMPANY IS NOT REGISTERED, CHECK YOUR INSURANCE POLICY  CAREFULLY AS YOUR INSURANCE MIGHT BE INVALIDATED.

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